haybije Privacy Policy
— Your Data, Protected

haybije collects personal data that is necessary to provide a safe, compliant, and personalised gaming experience to players across Bangladesh. We collect data in three primary ways: directly from you during registration and account activity, automatically through your use of haybije.net, and from trusted third-party partners such as payment providers and identity verification services.

Data you provide directly to haybije:

Data collected automatically when you use haybije.net:

• Technical Data: IP address, device type, operating system, browser type and version, screen resolution, time zone (Bangladesh Standard Time, UTC+6), and device fingerprint identifiers.
• Usage Data: Pages visited, time spent on each page, game sessions initiated, bet amounts, game outcomes, bonus interactions, and click-stream data.
• Location Data: General geographic location derived from your IP address. haybije does not request or store GPS-level precise location data.
• Session Data: Login timestamps, session duration, logout method, and session token identifiers (used for security purposes).

haybije uses personal data collected from players strictly for the purposes set out below. We do not use your data for any purpose that is incompatible with the original purpose for which it was collected, and we do not sell your data to third parties for their own marketing.

• Account Management: To create and administer your haybije player account, verify your identity, authenticate your logins, and maintain your account security settings.
• Payment Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to maintain accurate transaction records for your account.
• KYC & Age Verification: To verify that you are at least 18 years of age and to comply with our Know Your Customer obligations, which are an essential part of operating a responsible gaming platform in Bangladesh.
• Platform Delivery: To deliver game content from our Game Providers (including Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe), load your account balance into game sessions, and record game outcomes in your account history.
• Responsible Gaming: To monitor your gambling behaviour for signs of problem gambling, to honour deposit limits and self-exclusion requests you have placed, and to contact you proactively if your activity patterns suggest gambling harm.
• Anti-Fraud & AML: To detect and prevent fraudulent activity, bonus abuse, money laundering, and other financial crimes. Usage patterns, transaction data, and device fingerprints are all used in our fraud detection systems.
• Customer Support: To respond to your enquiries, resolve complaints, and maintain records of support interactions for quality assurance and dispute resolution purposes.
• Marketing Communications: To send you promotional offers, bonus announcements, and news about new games or features on haybije — but only if you have opted in to receive such communications. You may opt out at any time by contacting [email protected].
• Platform Improvement: To analyse usage patterns, identify technical issues, test new features, and improve the overall user experience on haybije.net.
• Legal Compliance: To comply with applicable laws, respond to lawful requests from law enforcement or regulatory authorities, and to enforce haybije's Terms & Conditions.

haybije processes your personal data on one or more of the following legal bases, depending on the nature of the processing activity involved:

haybije does not sell, rent, or trade your personal data to third parties for their own commercial purposes. However, in order to deliver our services, haybije works with a number of carefully selected third-party partners. In each case, data sharing is limited to what is strictly necessary for the partner to perform their function, and all partners are contractually bound to handle your data securely and in accordance with applicable privacy law.

• Payment Processors: bKash, Nagad, Rocket, and Upay receive your mobile wallet identifier and transaction amount when you make a deposit or withdrawal. Visa and Mastercard card transactions are processed through a PCI-DSS compliant payment gateway. haybije shares only the minimum financial data required to complete each transaction.
• Game Providers: When you launch a game session on haybije, your anonymised player token and account balance are shared with the relevant Game Provider (e.g., Pragmatic Play, Ezugi, NetEnt, Microgaming, Spribe) to load and operate the game. Game Providers do not receive your name, contact details, or payment information.
• Identity Verification (KYC) Partners: haybije uses third-party KYC service providers to assist with age and identity verification. These partners receive only the documents and data necessary to complete verification and are contractually prohibited from using your data for any other purpose.
• Fraud Prevention & AML Services: haybije uses specialist fraud detection and anti-money laundering screening tools. These services may process your IP address, device fingerprint, and transaction patterns to generate risk scores. No marketing use of your data is permitted by these partners.
• Analytics Providers: Aggregated, anonymised usage data may be shared with analytics platforms to help haybije understand how players use the platform and identify areas for improvement. Individual player identities are never included in analytics data shared externally.
• Law Enforcement & Regulatory Authorities: haybije will disclose personal data to law enforcement agencies, courts, or regulatory bodies when required to do so by a lawful order, subpoena, or legal obligation. haybije will notify affected players of such disclosures where legally permitted to do so.

haybije.net uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse usage, and — where you have given consent — to deliver relevant promotional content. A cookie is a small text file placed on your device by a website you visit. Cookies do not contain executable code and cannot access other files on your device.

The following categories of cookies are used on haybije.net:

You can manage your cookie preferences at any time through your browser settings. Most modern browsers allow you to block, delete, or receive notifications about cookies. Please note that disabling Essential cookies will prevent haybije.net from functioning correctly and may result in your session being terminated. For instructions on managing cookies in your specific browser, please refer to your browser's help documentation.

haybije retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised so that it can no longer be associated with an individual player.

Following account closure — whether voluntary or due to a terms violation — haybije will retain the minimum data required by law and then securely purge all remaining personal information. You may request confirmation of the specific retention schedule applicable to your account data by contacting [email protected].

As a player on haybije.net, you have a number of rights in relation to the personal data we hold about you. haybije is committed to honouring these rights promptly and in good faith. To exercise any of the rights below, please contact [email protected] with the subject line "Privacy Rights Request — [Your Username]". haybije will respond within 30 calendar days of receiving a valid request.

• Right to Access: You may request a copy of all personal data haybije holds about you, along with information about how it is being processed. We will provide this in a structured, commonly used electronic format.
• Right to Rectification: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update basic account details (such as your email address or phone number) directly through your account settings.
• Right to Erasure ("Right to be Forgotten"): You may request that haybije delete your personal data. We will honour this request where no legal obligation requires us to retain the data. Please note that certain data — such as financial transaction records — must be retained for legally required periods even after account closure.
• Right to Restriction of Processing: You may request that haybije restricts the processing of your personal data in certain circumstances — for example, while a dispute about data accuracy is being resolved.
• Right to Data Portability: You may request that haybije provide your personal data in a structured, machine-readable format so that you can transfer it to another service provider.
• Right to Object: You have the right to object to haybije processing your personal data on the basis of legitimate interests, and to object to processing for direct marketing purposes at any time.
• Right to Withdraw Consent: Where haybije processes your data on the basis of consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

haybije implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Security is not an afterthought at haybije — it is a core operational priority that underpins every aspect of the platform.

• TLS/SSL Encryption in Transit: All data transmitted between your device and haybije.net is protected by Transport Layer Security (TLS). Our SSL certificate is maintained and renewed regularly to ensure uninterrupted encryption coverage across all pages and services.
• Encrypted Data at Rest: Sensitive fields in haybije's databases — including identity documents, financial records, and KYC data — are encrypted at rest using AES-256 encryption. Passwords are never stored in plain text; they are stored as salted cryptographic hashes.
• Access Controls: Access to haybije's internal systems and player data is restricted on a strict need-to-know basis. All internal staff with data access undergo background checks and are bound by confidentiality obligations. Access logs are maintained and reviewed regularly.
• Two-Factor Authentication (2FA): haybije strongly recommends that all registered players enable two-factor authentication on their accounts for an additional layer of login security. 2FA is available through your account security settings.
• Regular Security Audits: haybije conducts periodic security assessments and vulnerability scans of its platform infrastructure. Any identified vulnerabilities are triaged and remediated on a priority basis.
• Fraud Monitoring: Real-time transaction monitoring and anomaly detection systems are in place to identify and flag suspicious account activity. Accounts flagged by our systems may be temporarily suspended pending investigation to protect your funds and data.
• Data Breach Response: In the event of a confirmed personal data breach that poses a risk to affected players, haybije will notify affected players without undue delay and will take immediate steps to contain and remediate the breach.

haybije takes the protection of minors extremely seriously. As part of our registration process, all new players are required to confirm that they are at least 18 years of age and to provide identity documentation that verifies their date of birth during the KYC verification process. Players who cannot verify that they are 18 or older will not be permitted to open or maintain an active account on haybije.net.

If haybije becomes aware that personal data has been collected from a player who is under 18 years of age, we will take the following immediate steps:

• Immediately suspend the account pending investigation.
• Permanently close the account and void any associated balances or bonuses.
• Securely and permanently delete all personal data associated with the underage account as quickly as possible, subject only to any legal obligations requiring short-term retention for fraud-prevention or regulatory reporting purposes.
• Where applicable, notify relevant authorities in accordance with child protection obligations.

If you are a parent or guardian and you believe that a minor in your household has created an account on haybije.net, please contact us immediately at [email protected]. We treat all such reports as urgent and will investigate and close the account within 24 hours of receiving a verified report. We also encourage parents and guardians to make use of parental control software to prevent minors from accessing online gambling platforms.

haybije reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made to this policy, haybije will notify registered players by email at least 7 days before the updated policy takes effect. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.

Your continued use of haybije.net after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you may close your account by contacting [email protected] before the effective date of the update.

For any questions, concerns, or requests relating to this Privacy Policy or to the personal data haybije holds about you, please contact our dedicated Privacy support team using the details below. All privacy-related enquiries are handled with strict confidentiality by trained members of haybije's customer support team.